Effective Date: 28-08-2024

Neutra Max Hi! Neutra Max respects your privacy and is committed to keeping your information safe, while taking all reasonable measures to handle your personal data in a proper and responsible manner. If you access our website, https://neutramax.in/, and avail of the services, the mode and manner in which we collect, use, disclose, and protect your information is stated hereunder. By using our website and services, you agree to the terms of this Policy.

1. Information We Collect

Personal Information: We may collect personal information, such as your name, email address, telephone number, billing address, and shipping address when you place an order, register on our website, or contact us.
Payment Information: If you place an order, we may also collect credit card information or other payment information necessary to complete the transaction.
Usage Data: it includes your IP address, browser type, your operating system, and your browsing habits while you are interacting with our website.
2. How We Use Information About You

Processing Transactions: we may use your payment information with your personal information in order to process and complete transactions.

Improving Our Services: Collecting usage data helps us create a better User Experience and improve our website and services.
Being Able to Reach Out to You: We may also use your contact information to contact you with newsletters, marketing or promotional materials and other information that might be of interest to you if you have granted us permission to do so.
For Security: We use the information to provide security for the users and to help prevent fraud on our website, as well as in regard to our services.
3. Sharing Of Information

Service Providers: We may share your information with third-party service providers that assist us in processing transactions, shipping goods, and otherwise operationally supporting our services. Such third-party service providers are prohibited from using your information for any purpose other than to provide these services to us and are contractually required to maintain your information confidential.
Legal Requirement: We may be legally bound to disclose your information, if required by law or in response to a legal process or lawsuit, such as a subpoena or court order.
4. Data Security

We will undertake all appropriate organizational and technical measures to ensure that your personal information is safeguarded against accidental or unauthorized destruction or loss, alteration, unauthorized disclosure or access, unauthorised processing, and all other forms of unlawful or unauthorized processing.
However, no transmission of data over the internet can be entirely secure, and we cannot guarantee that security of data during transmission via the internet or any electronic storage solution.
5. Tracking Technology and Cookies

We use cookies and other tracking technologies to improve your online experience. Cookies are small amounts of data that we store on your device that allow us to track how you use our website and to remember your preferences. You can manage your cookie options from your browser settings.

6. Your Choices and Rights

Access and Update: You have the right to access and update your personal information. You can contact us directly, or edit your account for such a purpose.
Opt-Out: You may opt-out of receiving future marketing emails from us by submitting a contact request through our website or by following the unsubscribe links in any marketing emails we send you.
7. Children’s Privacy

Our website and services are not directed at anyone under the age of eighteen. We do not knowingly collect personal information from anyone under the age of eighteen. If we do discover that we have collected any personal information from a child under the age of eighteen, we shall take steps to delete such information as soon as possible.

8. Changes to This Privacy Notice

This Privacy Policy may change from time to time. If we make material changes, we will post an updated effective date below. We encourage you to periodically review our Privacy Policy to be informed as to how we are protecting your information.

9. Contact Us

For any questions and concerns about our privacy policy and practices relating to the collection, use, and/or disclosure of personal data, please feel free to contact us at:

Phone: +91 9354637773; email: info@neutramax.in; Address: Neutra Max Innov8 Ras Vilas, Lower Ground Floor, Salcon Rasvillas, D-1 Saket District Center, Saket New Delhi-110017

Thank you for choosing Neutra Max to entrust your personal information. We are committed to being respectful to the privacy of every individual and to providing a fun and safe experience.